![]() The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Hotfix informationĪ supported hotfix is available from Microsoft. To fix this problem, install hotfix 958612 on Windows Server 2008 terminal servers. This problem occurs because a licensing error in Windows 2008 Terminal Services is exposed when you use Citrix XenApp 5.0. Note This problem does not occur with RDP clients. However, you expect that connections are disconnected after you click OK. Users can still connect to the Windows Server 2008 terminal servers by using Citrix clients. If the users click OK, their connections are not disconnected. The grace period for this terminal server has expired.Ī terminal license server is not configured for this terminal server. The terminal server has Citrix XenApp 5.0 installed. This problem occurs if the following conditions are true: Are you sure you want to close and disconnect?" Closing the Citrix ICA client window will disconnect you from the Citrix XenApp server. ![]()
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